Pharmacy Technician Support
Job Summary
Providing payment assistance solutions remotely, the full-time Pharmacy Technician Support will field requests related to card activation, program eligibility, and troubleshooting submission rejections while working from home.
Key responsibilities
- Provide initial support for customer requests via telephone, email, and fax
- Quickly assess user issues and deliver first-level support for problem resolution
- Document resolutions and escalate unresolved issues to the appropriate area
Required qualifications
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certified
- Call center experience required (3+ years preferred)
- Bi-lingual (English/Spanish) is a plus
Complete Job Description
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