Pharmacy Technician Team Lead

Job Summary

As a remote full-time Claims Specialist Team Lead, the successful candidate will manage training and mentoring for Claims Specialists, ensure compliance with billing procedures, and support staff performance while acting as a subject matter expert on denial research methods and billing requirements.

Key responsibilities

• Trains new employees and provides ongoing support and mentorship to promote a positive work environment
• Reviews and approves variances and write-offs submitted by staff for accuracy and compliance
• Conducts monthly quality assessments and prepares reports to identify training needs and performance issues

Required qualifications

• High School graduate, GED, or equivalent experience; an Associate's or Bachelor's degree is preferred
• Minimum of 3 years of insurance billing experience with a focus on Medicare Part D, Medicaid, or Commercial billing
• Understanding of revenue cycle functions within pharmacy practice or a related setting
• Desired certification as a Pharmacy Technician
• Proficient in MS Office Products (Excel, Word) and basic computer systems