Pharmacy Vendor Coordinator

Job Summary

Serving as the subject-matter expert for pharmacy-related inquiries, the full-time hourly Prescription (RX) Vendor Coordinator will manage client and pharmacy requests, implement plan changes, and coordinate with internal teams and vendor partners, all while working remotely.

Key responsibilities

• Respond to client, pharmacy, or customer requests in a timely manner and act as a point of contact with Prescription Benefit Manager (PBM) vendors
• Implement new plan setups and benefit changes, ensuring accuracy through audits and coordination with the PBM
• Resolve urgent eligibility, claim, or accumulator requests while collaborating with internal teams to address member issues

Required qualifications

• Associate's degree or equivalent experience
• Two years of experience in a pharmacy or medical setting
• Proficient in Microsoft Office products and remote work capabilities
• Strong organizational and analytical skills
• Ability to maintain confidentiality and demonstrate strong written and oral communication skills