Phone Inventory Specialist

Job Summary

A company is looking for a Phone Inventory Specialist to facilitate the contents inventory process for insurance claims.

Key Responsibilities

• Interact with policyholders and field staff to compile lists of damaged personal items
• Evaluate claim details and conduct interviews to capture total loss contents
• Ensure accurate entry of claim-related documentation into the claims management system

Required Qualifications

• Strong organizational skills and ability to handle multiple projects simultaneously
• Proficiency in MS Office, especially Excel, and ability to type a minimum of 65 WPM
• Experience with claims management and estimating processes
• Customer service experience and ability to empathize with individuals in distress
• Bilingual (English/Spanish) is a plus