Phone Operations Supervisor

Job Summary

A company is looking for a Phone Operations Administrative Supervisor.

Key Responsibilities

• Oversee daily tasks of the administrative support team
• Ensure all processes and procedures are followed consistently
• Conduct annual performance reviews and handle disciplinary actions for team members

Required Qualifications

• Strong organizational and leadership skills
• Prior supervisory experience preferred
• Proficiency in Microsoft Office Suite, including OneNote
• Ability to manage remote and hybrid teams effectively
• Proficient knowledge of current workflow