Physician Advisory Services Assistant Manager

Job Summary

Supporting the profitability and success of the Regional Operations Center, the full-time remote Physician Advisory Services Assistant Manager will assist with financial and operational objectives, drive revenue growth, and enhance team performance while fostering a client-focused environment.

Key responsibilities

• Assist in driving revenue growth through excellent customer service and timely report delivery
• Monitor performance metrics for Customer Service Representatives and Quality Assurance Specialists to meet departmental targets
• Coordinate with support departments to assess staffing and resource needs for operational goals

Required qualifications

• Preferred Associate's Degree or Bachelor's Degree
• Required business experience in a Worker's Compensation and/or Auto insurance setting
• Preferred LPN Licensure
• Exceptional communication skills with a clear understanding of company business lines
• Computer literacy and typing skills are essential