Planon System Administrator

Job Summary

To support Project & Space Management operations, the full-time Planon System Administrator will manage, configure, and enhance the Planon Integrated Workplace Management System (IWMS) while providing remote support and ensuring system stability and performance.

Key Responsibilities:

• Administer and maintain the Planon IWMS platform, configuring workflows, dashboards, and user roles
• Serve as the primary point of contact for Planon-related issues, providing tier 2/3 support and troubleshooting system errors
• Gather requirements for system enhancements, document configurations, and support User Acceptance Testing (UAT) with stakeholders

Required Qualifications:

• Bachelor's degree in Information Systems, Facilities Management, or related field (or equivalent experience)
• 2-5+ years of experience administering or supporting Planon IWMS or similar corporate real estate solutions
• Strong understanding of facilities management and real estate business processes
• Experience with system configuration, workflows, and reporting
• Ability to troubleshoot complex system and data issues