Platform Integrity Lead

Job Summary

As a full-time Platform Integrity Lead, the successful candidate will manage the incident management process for Spotify's Ads business, ensuring effective resolution and coordination across various teams while working remotely within the Eastern Standard time zone.

Key responsibilities

• Own and evolve the incident management process to ensure fast and effective resolution of ad serving issues
• Act as the central coordination point across multiple teams including Ads R&D, Sales, and Business Operations
• Identify trends in ad serving issues and collaborate with technical teams to drive long-term solutions

Required qualifications

• 7+ years of experience in ad operations, product operations, or a related role within digital advertising
• 3+ years of experience with programmatic advertising or technical ad systems
• Strong understanding of ad serving, measurement, and billing systems
• Experience in building operational processes in fast-moving environments
• Familiarity with incident management tools such as Jira or CRM systems