Platform Integrity Lead

Job Summary

As a full-time Platform Integrity Lead, the successful candidate will oversee the incident management process for Spotify's Ads business, ensuring effective resolution and coordination across various teams while working remotely within the Eastern Standard time zone.

Key responsibilities

• Own and evolve the cross-functional incident management process for the Ads business
• Act as the central coordination point across Ads R&D, Sales, and other business units during incidents
• Identify trends in ad serving issues and partner with technical teams to drive long-term solutions

Required qualifications

• 7+ years of experience in ad operations, product operations, or related roles in digital advertising
• 3+ years of experience with programmatic advertising or technical ad systems
• Strong understanding of ad serving, measurement, and billing systems
• Experience in building operational processes in fast-moving environments
• Familiarity with incident management tools such as Jira or CRM systems