Platform Integrity Lead

Job Summary

As a full-time Platform Integrity Lead, the successful candidate will manage the incident management process for Spotify's Ads business, ensuring effective resolution of ad serving issues while collaborating with cross-functional teams to protect revenue and enhance client relationships.

Key responsibilities

• Own and evolve the incident management process for the Ads business, ensuring timely resolution of issues
• Coordinate across various teams including R&D, Sales, and Marketing to monitor and address ad serving issues
• Lead internal communication strategies during incidents, providing stakeholders with clear updates

Required qualifications

• 7+ years of experience in ad operations, product operations, or related roles within digital advertising
• 3+ years of experience with programmatic advertising or technical ad systems
• Understanding of ad serving, measurement, and billing systems and their impact on revenue
• Experience in building operational processes in fast-paced, cross-functional environments
• Familiarity with incident management tools such as Jira and CRM systems