Platform Integrity Lead

Job Summary

As a full-time salaried Platform Integrity Lead, the successful candidate will manage cross-functional incident resolution processes within Spotify's Ads business, ensuring effective communication and collaboration across various teams while focusing on maintaining client trust and revenue protection.

Key responsibilities

• Own and evolve the incident management process for the Ads business, ensuring swift and coordinated resolutions
• Act as the central coordination point across multiple teams, including R&D, Sales, and Marketing, to address ad serving issues
• Lead internal communication strategies during incidents, providing timely updates to stakeholders

Required qualifications

• 7+ years of experience in ad operations, product operations, or related roles within digital advertising
• 3+ years of experience with programmatic advertising or technical ad systems
• Strong understanding of ad serving, measurement, and billing systems
• Experience in building and improving operational processes in fast-paced environments
• Familiarity with incident management tools such as Jira or CRM systems