Platform Integrity Lead

Job Summary

As a full-time Platform Integrity Lead, the successful candidate will manage the incident management process for Spotify's Ads business, ensuring effective resolution and coordination across multiple teams while working remotely within the Eastern Standard time zone.

Key responsibilities

• Own and evolve the incident management process for the Ads business, ensuring fast and effective resolution
• Act as the central coordination point across various teams, including Ads R&D, Sales, and Marketing
• Identify trends in ad serving issues and collaborate with technical teams to drive long-term solutions

Required qualifications

• 7+ years of experience in ad operations, product operations, or related roles in digital advertising
• 3+ years of experience with programmatic advertising or technical ad systems
• Strong understanding of ad serving, measurement, and billing systems
• Experience in building and improving operational processes in fast-paced environments
• Familiarity with incident management tools such as Jira and CRM systems