Platform Integrity Lead

Job Summary

As the Platform Integrity Lead, the full-time position will oversee the incident management process for Spotify's Ads business, ensuring effective resolution of ad serving issues while collaborating with cross-functional teams in a remote capacity within the Eastern Standard Time zone.

Key responsibilities

• Own and evolve the cross-functional incident management process for ad serving issues
• Act as the central coordination point across various teams to ensure smooth operations and communication during incidents
• Identify trends in ad serving issues and collaborate with technical teams to implement long-term solutions

Required qualifications

• 7+ years of experience in ad operations, product operations, or sales systems within a digital advertising environment
• 3+ years of experience with programmatic advertising or technical ad systems
• Strong understanding of ad serving, measurement, billing, and order management systems
• Experience in building and improving operational processes in fast-moving environments
• Familiarity with incident management tools such as Jira or CRM systems