Platform Integrity Lead

Job Summary

As a full-time Platform Integrity Lead, the successful candidate will manage cross-functional incident resolution processes for Spotify's Ads business, ensuring effective coordination among various teams while working remotely within the Eastern Standard time zone.

Key responsibilities

• Own and enhance the incident management process for the Ads business to ensure timely resolutions
• Coordinate with Ads R&D, Sales, and other departments to monitor and address ad serving issues with significant business impact
• Lead internal communications during incidents, providing stakeholders with accurate and timely updates

Required qualifications

• 7+ years of experience in ad operations, product operations, or related roles within digital advertising
• 3+ years of experience with programmatic advertising or technical ad systems
• Understanding of ad serving, measurement, billing, and order management systems
• Experience in building operational processes in fast-paced, cross-functional environments
• Familiarity with incident management tools such as Jira or CRM systems