Platform Integrity Lead

Job Summary

As a full-time Platform Integrity Lead, the successful candidate will manage cross-functional incident resolution processes for Spotify's Ads business, ensuring a reliable advertising ecosystem while working remotely within the Eastern Standard time zone.

Key responsibilities

• Own and evolve the incident management process, ensuring fast and effective resolution across teams
• Act as the central coordination point among various departments to monitor and address ad serving issues
• Deliver clear reporting on revenue impact and incident trends to leadership and finance teams

Required qualifications

• 7+ years of experience in ad operations, product operations, or related roles in digital advertising
• 3+ years of experience with programmatic advertising or technical ad systems
• Strong understanding of ad serving, measurement, and billing systems
• Experience with incident management processes and tools such as Jira or CRM systems
• Proven ability to build and improve operational processes in fast-paced environments