Platform Integrity Lead

Job Summary

As a full-time Platform Integrity Lead, the successful candidate will manage the incident management process for Spotify's Ads business, ensuring effective resolution of ad serving issues while collaborating with cross-functional teams in a remote capacity within the Eastern Standard time zone.

Key responsibilities:

• Own and evolve the cross-functional incident management process for the Ads business
• Act as the central coordination point across various teams, including Ads R&D and Sales
• Identify trends in ad serving issues and partner with technical teams to implement long-term solutions

Required qualifications:

• 7+ years of experience in ad operations, product operations, or related roles in digital advertising
• 3+ years of experience with programmatic advertising or technical ad systems
• Understanding of ad serving, measurement, billing, and order management systems
• Experience in building and improving operational processes in fast-moving environments
• Familiarity with incident management tools such as Jira or CRM systems