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Platform QA Engineer
Job Summary
A company is looking for a Platform QA & Support Engineer to ensure platform quality and provide technical support.
Key Responsibilities
- Lead QA and testing strategy for platform releases, including manual and automated testing
- Create and maintain comprehensive documentation for testing procedures, bugs, and troubleshooting guides
- Provide technical support to customers, diagnosing issues and assisting with data integration solutions
Required Qualifications
- 3-5 years of experience in manual software QA testing in agile environments
- 1-2+ years of experience in customer service with the ability to explain technical concepts to non-technical users
- Basic proficiency in JavaScript for troubleshooting and minor code adjustments
- Familiarity with REST APIs and common data integration technologies
- Strong documentation skills for creating clear test cases and troubleshooting documentation
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COMPLETE JOB DESCRIPTION
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Company Overview
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