Platform Support Analyst

Job Summary

Platform Support Analyst, who will work full-time to address production issues, monitor platform health, and manage internal requests while coordinating across multiple teams.

Key Responsibilities

• Address production issues and provide business support for platform products
• Monitor platform health and troubleshoot applications, providing resolutions or recommendations
• Manage incoming platform requests from internal users via JIRA, Slack, and emails

Required Qualifications

• 2+ years of experience in digital marketing/advertising technology, with a focus on DSP or Programmatic
• Knowledge of ad tech/programmatic platform technologies, including DSPs and Ad Servers
• Experience with SQL and ability to write basic queries for data analysis
• Basic knowledge of HTML and JavaScript
• Willingness to learn technical and functional aspects of the platform