Policy Administration Representative

Job Summary

A company is looking for a Policy Administration Representative (Remote - PST Hours).

Key Responsibilities

• Perform collection activities ensuring timely and accurate payments
• Process policy amendment and renewal requests while maintaining accurate information
• Assist policy holders with inquiries and communicate policy information/service options

Required Qualifications

• High school diploma or equivalent required
• 7+ years of relevant policy administration experience
• Tech-savvy with the ability to navigate multiple systems simultaneously
• Customer service focused with strong interpersonal skills
• Team-oriented