Policy and Payment Integrity Coordinator

Job Summary

Managing workflow for the Policy and Payment Integrity teams, the full-time Policy and Payment Integrity Coordinator will ensure timely assignment of appeals, maintain accurate tracking systems, and support production goals in a remote environment.

Key responsibilities

• Manage and monitor PPI department mailboxes for timely review and routing of correspondence
• Assign appeals to team members based on established workflows and production needs
• Maintain and update appeal trackers for accurate reporting and performance monitoring

Required qualifications

• High school diploma or equivalent required
• Proficiency in Microsoft Office applications (Excel, Outlook, Word)
• Strong organizational and time management skills
• Ability to work independently and collaboratively within a team
• Experience in managing multiple priorities in a fast-paced environment