Policy and Procedure Coordinator

Job Summary

A company is looking for a Policy & Procedure Coordinator.

Key Responsibilities

• Manage policy and procedure database, ensuring standards for structure, content, and format
• Provide quarterly Policy & Procedure review reports to relevant departments
• Assist in the development and maintenance of documentation for new and changing business processes

Required Qualifications, Training, and Education

• High School diploma or equivalent
• 6 months to 2 years of experience in medical/dental claim processing or customer service
• Proficiency in Microsoft SharePoint and internal computer systems
• Ability to maintain confidentiality and project a professional business image
• Experience in call center and health insurance preferred