Policy Holder Services Billing Analyst I

Job Summary

A company is looking for a Policy Holder Services Billing Analyst I to monitor, process, report, and document various transactions related to premium processing, reporting, billing, and fee disclosure.

Key Responsibilities:

• Monitor, process, report, and document a variety of transactions including suspense, adjustments, premium receipt, invoicing, deduction requests, reversals, reposts, and delinquencies
• Coordinate with other business areas to ensure accurate premium processing, reporting, billing, and fee disclosure
• Proactively communicate policy and billing information, as well as provide solutions to policyholders, producers, third-party administrators, field force, and home office staff

Required Qualifications:

• Minimum 2 years of accounting or complex financial experience
• Associates Degree or equivalent combination of education and experience
• Intermediate systems knowledge including Group Access, GroupFacts, AdminEase, Lawson, Clarity, and OMAR
• Intermediate Excel and Word skills
• 2-3 years of customer service experience