Post-Issue Operations Analyst

Job Summary

A company is looking for a Post-Issue Operations Associate to join their team.

Key Responsibilities

• Handling post-issue transactions including modifications, exchanges, replacements, and claims processing
• Providing backup call center support during peak times
• Updating the admin portal and participating in team meetings and trainings via video

Required Qualifications

• Experience in an insurance post-processing environment, including payment processing
• Life insurance experience
• 3+ years of relevant experience
• Technical experience, preferably with JIRA