Powerline Operations Specialist

Job Summary

A company is looking for a Powerline Ops Specialist.

Key Responsibilities

• Identify and resolve transaction errors for PowerLine switch customers
• Provide training and technical support to stakeholders on electronic transaction processing
• Maintain comprehensive records of support activities and assist in developing solutions to improve processes

Required Qualifications

• BS degree in information technology or related field preferred, with experience as a substitute
• At least 7 years of experience in a customer support role
• Strong knowledge of PMS systems and electronic transaction processing
• Previous experience with a pharmacy switch or related role preferred
• Familiarity with industry standards (NCPDP) is preferred