Powertrain Warranty Authorization Agent

Job Summary

A company is looking for a Power Train Service Repair Authorization Agent (Remote).

Key Responsibilities

• Process warranty claims and provide technical support to dealers
• Answer dealer inquiries regarding warranty policies and claim submissions
• Evaluate repair justifications and approve or deny repairs based on warranty criteria

Required Qualifications

• High school diploma or GED equivalent
• 0-2 years of experience in automotive aftersales or warranty management
• 2-4 years of experience using PC and various systems
• Knowledge of vehicle systems and diagnostic procedures
• Ability to engage with automotive dealers and understand warranty policies