Pre-Access Specialist

Job Summary

Responsible for accurate insurance verification and pre-registration, the full-time Pre-Access Specialist II will utilize automated tools and payer websites to ensure all scheduled Diagnostic, Surgical, Audiology, and Rehabilitation visits are properly authorized and documented while working remotely.

Key responsibilities

• Obtain insurance verification and benefits, preparing estimates for scheduled services and notifying patients of applicable out-of-pocket costs
• Secure necessary authorizations for various medical visits and accurately document all information in the EMR system
• Organize and prioritize daily work activities to ensure completion of assigned tasks while maintaining positive relationships with patients and insurance providers

Required qualifications

• Experience with insurance verification and authorization processes
• Proficiency in using electronic medical records (EMR) and automated verification tools
• Ability to work independently and manage multiple tasks effectively
• Strong customer service skills, particularly in a healthcare setting
• Participation in educational programs to maintain skill and competency levels