Pre-License Operations Director

Job Summary

Owning the end-to-end pre-license outcome, the full-time remote Pre-License Operations Director will manage new customer acquisition and product experience excellence, ensuring revenue growth and high completion rates while directing matrixed resources across marketing, product, and operations.

Key responsibilities

• Lead the growth-marketing strategy for customer acquisition and manage the pre-license revenue and cost metrics
• Ensure product-experience excellence by optimizing student engagement and completion rates through innovative tools and interventions
• Establish and standardize the pre-license operating model across brands to maintain compliance and drive consistent outcomes

Required qualifications

• 12-15+ years of experience in growth, general management, or operations leadership within a high-volume consumer business
• Proven track record of managing acquisition and outcome metrics, including P&L responsibility
• Fluency in growth marketing strategies, including SEO, paid channels, and conversion rate optimization
• Experience in regulated environments with multi-state compliance is preferred
• Bachelor's degree in Business, Marketing, Operations, or a related field; MBA or advanced degree preferred