Pre-Service Verification Specialist

Job Summary

To support the Revenue Cycle Patient Access team, the full-time remote Pre-Service Verification Specialist will coordinate financial clearance activities, including patient demographic validation, insurance verification, and obtaining necessary authorizations prior to scheduled care.

Key responsibilities

• Monitors and clears work queues by obtaining required financial clearance elements for patient registration and referrals
• Acts as a subject matter expert on insurance requirements, facilitating necessary authorizations and referrals for patient services
• Collaborates with various stakeholders to resolve financial clearance issues and ensures accurate documentation in the practice management systems

Required qualifications

• High School Diploma or GED required; Associate's degree or higher preferred
• 1-3 years of hospital registration and/or insurance experience, with at least one year in a customer service role
• General knowledge of healthcare terminology and CPT-ICD10 codes
• Familiarity with Epic systems is preferred
• Basic computer proficiency, including Microsoft Suite applications