Pre-Service Verification Specialist

Job Summary

To support the Revenue Cycle Patient Access team, the full-time remote Pre-Service Verification Specialist will coordinate financial clearance activities, including patient demographic verification, insurance verification, and obtaining referral authorizations, while ensuring timely access to care and maximizing hospital reimbursement.

Key responsibilities

• Monitors and clears work queues by obtaining necessary financial clearance elements for patient registrations and authorizations
• Collaborates with various stakeholders to ensure required referrals and prior authorizations are obtained and documented accurately
• Communicates effectively with patients and providers to resolve issues related to financial clearance and registration

Required qualifications

• High School Diploma or GED required; Associate's degree or higher preferred
• 1-3 years of experience in hospital registration and/or insurance, with at least one year in a customer service role
• General knowledge of healthcare terminology and insurance processes preferred
• Proficiency in using Epic and Microsoft Suite applications, including Excel and Word
• Ability to maintain strict confidentiality of personal and health-sensitive information