Pre-Visit Care Connector

Job Summary

A company is looking for a Pre-Visit Care Connector to work remotely in multiple locations.

Key Responsibilities

• Conduct telephonic outreach to members and assist with Pre-Visit Assessments
• Document demographic and medical history information accurately
• Provide excellent customer service and maintain compliance with HIPAA regulations

Required Qualifications

• High School Diploma/GED or equivalent experience
• At least 2 years of call center or telephonic customer service experience, preferably in healthcare
• 2+ years of healthcare experience or social work/community outreach experience
• 1+ years of experience in collecting and documenting medical history information
• Proficient in Microsoft Word, Excel, and Outlook