Pre-Visit Care Connector

Job Summary

A company is looking for a Pre-Visit Care Connector.

Key Responsibilities

• Conducts telephonic outreach to members and ensures completion of Pre-Visit Assessments
• Documents demographic and medical history information accurately while providing excellent customer service
• Maintains adherence to schedules and metrics for quality, productivity, and outcomes

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 2+ years of call center and/or telephonic customer service experience, preferably in healthcare
• 1+ years of experience collecting and documenting medical history information and using medical terminology
• Bilingual fluency in English and Spanish