Prehearing Case Manager

Job Summary

A company is looking for a Prehearing Case Manager.

Key Responsibilities

• Provide accurate information to customers regarding disability claim status
• Make outbound calls to gather necessary information from clients about their cases/hearings
• Access various disability processing systems to research and resolve inquiries

Required Qualifications

• Two (2) years of high-volume call center experience
• Two (2) years of customer service/sales experience preferred
• Ability to retain information and learn new systems quickly
• Strong computer knowledge and typing skills of at least 50 WPM
• Commitment to strong attendance