Premier Service Advocate

Job Summary

A company is looking for a Spanish Premier Service Advocate.

Key Responsibilities:

• Partner with Spanish pros and customers to provide solutions and support
• Handle inbound requests through various channels to assist users effectively
• Maintain high-performance metrics and communicate trends for improvement

Required Qualifications:

• Bilingual and professional Spanish proficiency
• 2+ years experience in a customer service role
• 2+ years experience in a call center environment
• Self-motivated and detail-oriented
• Proven history of consistently meeting attendance and performance expectations