Premium Audit Coordinator

Job Summary

Providing essential support to the branch team, the part-time Premium Audit Coordinator will manage inbound calls, facilitate audit preparations, and assist in scheduling appointments, all while working remotely.

Key Responsibilities

• Acts as a liaison between the Phone Audit Manager and Phone Auditors to facilitate the flow of work
• Handles a high volume of inbound calls to assist insureds and audit representatives in preparing for premium audits
• Maintains and updates contact notes in AuSum and assigns audits to Phone Auditors once information is received

Required Qualifications

• High School Diploma or GED
• Proficient in Microsoft Office Suite
• Experience in customer service roles
• Ability to manage time effectively and prioritize tasks in a fast-paced environment
• Strong organizational skills with attention to detail