Premium Audit Customer Service Representative
Job Summary
Managing client communications, the remote Premium Audit Customer Service Representative will handle inquiries related to premium audits, coordinate between clients and the audit team, and maintain accurate documentation to support high-quality service delivery.
Key responsibilities:
- Serve as the primary point of contact for clients regarding premium audit inquiries and issues
- Coordinate communication between clients and the premium audit team to ensure efficient audit processes
- Maintain accurate records of communications and prepare audit reports for clients and internal stakeholders
Required qualifications:
- High school diploma; Associate's or Bachelor's degree in Business, Accounting, or a related field preferred
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Strong analytical and problem-solving abilities
- Bilingual in English and Spanish is a plus
- Excellent organizational and multitasking skills
Complete Job Description
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Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
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