Premium Billing Service Processor
Job Summary
Managing complex premium and billing applications, the full-time Premium Billing Service Processor will work remotely to ensure accurate payment indexing, troubleshoot discrepancies, and provide customer service to internal and external stakeholders.
Key responsibilities
- Manage payment indexing and premium billing applications while ensuring all information is complete and accurate
- Troubleshoot complex issues related to premium and billing, conducting root cause analysis and managing basic reporting
- Provide customer service and handle transfers of payments, demonstrating flexibility to meet customer needs
Required qualifications
- High School diploma or GED
- 0 - 1+ years of experience in billing, premium, and/or reconciliation
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to work in a fast-paced environment and adapt as needed
- Comfort with contract language and articulating/altering provisions
Complete Job Description
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