Presales Support Specialist

Job Summary

A company is looking for a Presales Support Specialist who will assist prospective clients with their learning needs in a test environment.

Key Responsibilities

• Perform technical online demonstrations for potential clients
• Create and customize trial portals to showcase the LMS
• Assist with technical questions and troubleshoot issues encountered by prospects

Required Qualifications

• Completion of a post-secondary degree or certification in business, technology, or a related field
• Innovative mindset with critical thinking skills in an Enterprise environment
• Results-oriented with experience managing multiple priorities in large-scale projects
• Technical background combined with client-facing sales support experience
• Experience in SaaS or software sales, particularly with Enterprise-level contracts