Prescription Acquisition Specialist Lead

Job Summary

Leading a team of specialists, the full-time Prescription Acquisition Specialist Lead will provide training, support continuous improvement projects, and drive departmental efficiencies in a remote work environment.

Key responsibilities

• Contribute to daily operations and assist in training new hires and existing team members
• Coordinate cross-training efforts and develop training guides and SOPs
• Support leadership in diagnosing team performance and embody company core values in all interactions

Required qualifications

• High school diploma or GED required
• Proven experience in departmental workflows and processes
• Prior experience with operational workflow in the assigned department is highly preferred
• Strong understanding of adjudicating claims and overcoming rejections
• Ability to adapt training programs to meet departmental goals