Prescription Vendor Coordinator

Job Summary

Serving as the subject-matter-expert for pharmacy-related inquiries, the full-time hourly Prescription Vendor Coordinator will manage client and vendor communications, implement plan changes, and collaborate with internal teams to ensure effective pharmacy support in a fully remote environment.

Key responsibilities

• Respond to client, pharmacy, or customer requests in a timely manner and act as a point of contact with Prescription Benefit Manager (PBM) vendors
• Implement new plan setups and benefit changes, ensuring accuracy and coordinating eligibility with the PBM
• Resolve urgent eligibility, claim, or accumulator requests and assist in training new employees and improving internal processes

Required qualifications

• Associate's degree or equivalent experience
• Two years of experience in a pharmacy or medical setting
• Proficient in Microsoft Office products and remote work capabilities
• Demonstrated organizational and analytical skills
• Ability to maintain confidentiality and work independently