Preservice Coordinator

Job Summary

To support patient services, the full-time Preservice Coordinator will verify insurance, complete payer authorization requirements, and communicate estimated patient liabilities while working remotely from Missouri during day shifts, Monday to Friday.

Key responsibilities

• Gather and verify demographic, financial, and qualifying data to secure insurance benefits and maximize reimbursement potential
• Communicate with patients regarding pre-registration, collection items, and educate them on referral and authorization requirements
• Collaborate with insurance companies and healthcare providers to ensure plan requirements are met prior to service delivery

Required qualifications

• High School diploma/GED or 10 years of relevant work experience
• 1-3 years of experience in a medical business office or healthcare setting involving customer service or patient-facing responsibilities
• Proficiency in medical terminology to effectively collaborate with healthcare professionals
• Ability to operate computer systems for documentation and information retrieval
• Familiarity with EPIC or similar healthcare management systems is preferred