Principal Customer Success Manager

Job is Expired

Location: Remote

Compensation: Base+commission

Reviewed: Mon, Mar 02, 2026

Job Category: Account Management

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Job Summary

A company is looking for a Principal Customer Success Manager.

Key Responsibilities

Drive value realization by defining and tracking value milestones for enterprise customers
Manage enterprise account health through quarterly business reviews and health assessments
Scale success infrastructure by designing team structures, playbooks, and support workflows

Required Qualifications, Training, and Education

Expert-level knowledge of Cybersecurity Operations
Expert-level knowledge of Customer Success Metrics
Working knowledge of Security Tooling Ecosystems
Familiarity with Automation in Security
Familiarity with API-led integrations and Cloud Infrastructure

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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