Principal Key Accounts

Job Summary

A company is looking for a Principal, Key Accounts.

Key Responsibilities

• Own the success and growth of a portfolio of strategic accounts, focusing on revenue retention and expansion
• Build and maintain trusted relationships with C-suite executives and serve as a strategic advisor
• Identify and close upsell and cross-sell opportunities while advocating for customer needs internally

Required Qualifications

• 8+ years in Customer Success, Strategic Account Management, or Consulting, with at least 3 years in enterprise or key accounts at a SaaS company
• 3+ years of experience in healthcare, with familiarity in primary care organizations or health system operations
• Proven track record of retaining and growing complex, multi-stakeholder accounts
• Experience in commercial conversations and partnering with Sales for expansion opportunities
• Genuine curiosity about AI in healthcare and the ability to engage in nuanced discussions with clinical leaders