Principal Operations Coordinator

Job Summary

A company is looking for a Principal Ops Coordinator to support dealer operations from home.

Key Responsibilities:

• Execute end-to-end billing and Dealer Navigator support through call/chat interactions
• Establish relationships with vendors and ensure compliance with departmental standards
• Investigate issues, respond to customers, and participate in special projects as needed

Required Qualifications:

• High School Diploma, GED, or equivalent certification
• At least 3 years of customer service or call center experience
• At least 1 year of experience using Google Suite products
• At least 2 years of experience working in the Financial Industry