Principal Platform Adoption Specialist

Job Summary

A company is looking for a Principal Platform Adoption Specialist.

Key Responsibilities

• Proactively communicate platform updates and educate customers on new features and benefits
• Partner with Customer Success Business Partners to identify at-risk accounts and design tailored re-engagement strategies
• Deliver impactful product demonstrations, hands-on training, and enablement sessions across diverse customer segments

Required Qualifications

• 3-5+ years of hands-on Anaplan model-building required experience
• Master Anaplanner certification preferred
• 8+ years of experience in customer success, consulting, or professional services, with a proven track record in driving software adoption
• Strong understanding of complex planning functions and the ability to advise on platform capabilities to support business outcomes
• BA/BS required; MA/MBA is a plus