Principal Product Manager

Job Summary

A company is looking for a Principal Product Manager - Customer Experience.

Key Responsibilities

• Develop a comprehensive understanding of customer needs and engagement patterns through research and data analysis
• Lead the creation of impactful post-purchase experiences to enhance customer satisfaction
• Collaborate with cross-functional teams to ensure alignment on product experiences and business objectives

Required Qualifications

• 6+ years of product experience with 3+ years in a lead role managing cross-functional teams
• Demonstrated success in launching new products in healthcare or customer-centric industries
• Proven ability to develop product strategies aligned with business goals
• Experience in managing and mentoring product managers
• Strong analytical skills with a focus on data-driven decision-making