Principal Product Manager

Job Summary

Driving the end-to-end product strategy, the remote Principal Product Manager will oversee the POS Ordering system, ensuring its reliability and performance while identifying innovative opportunities to enhance the ordering experience for restaurants.

Key responsibilities

• Own the product strategy for POS Ordering, focusing on maintaining performance and driving meaningful improvements
• Identify opportunities to innovate the ordering workflow, tailoring solutions for different restaurant segments and cuisines
• Engage directly with restaurant operators to gather insights that inform product decisions and ensure scalability across the market

Required qualifications

• Proven experience managing a complex, operationally critical product at scale
• Ability to differentiate product investments based on sub-segment or cuisine-specific needs
• Curiosity about AI and its potential to enhance operational workflows
• Strong customer instincts, with experience building relationships with restaurant operators
• Track record of effective cross-functional collaboration in large organizations