Principal Product Manager

Job Summary

Driving strategic product initiatives within the Client Engagement Product team, the full-time remote Principal Product Manager will lead the evolution of Loyalty and Credit Card programs, design a scalable partner integration platform, and architect the future of gamification across multiple teams.

Key responsibilities

• Define and own the product vision by creating a compelling multi-year roadmap for Loyalty Platforms
• Drive cross-functional leadership by aligning senior stakeholders on a unified loyalty product strategy
• Lead scalable technical execution by collaborating with engineering leadership to deliver complex loyalty features

Required qualifications

• 10+ years of product management experience in retail technology, loyalty, and gamification programs
• 2+ years of experience using AI tools to automate processes and drive cross-functional impact
• Proven ability to build and articulate a 3-year product strategy while influencing executive stakeholders
• Deep technical acumen with an understanding of system architecture and scalability
• Expertise in defining and interpreting complex metrics to drive decisions across teams