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Principal Product Manager

Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, Aug 20, 2026
This job expires in: 19 days

Job Summary

Leading the conversational core of the Voice AI platform, the full-time Principal Product Manager will manage dialog quality, LLM selection, and customer enablement strategies while working in a flexible, remote environment.

Key responsibilities
  • Oversee the conversational core of the Voice AI platform, focusing on dialog quality and model evaluation
  • Develop and implement the voice-to-voice model integration and deployment strategy
  • Facilitate customer enablement, allowing enterprises to design and ramp their own voice agents
Required qualifications
  • 10-12+ years of product management experience, with recent hands-on experience in voice AI products
  • Fluency with voice technology components such as ASR, TTS, and conversational AI
  • Experience with telephony systems and CCaaS platforms like Amazon Connect or Twilio
  • Proven track record in AI customer enablement and driving innovations from early product to scale
  • Strong technical background in evaluating LLM models for conversational use cases

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