Principal Product Manager - AI

Job Summary

Seeking a Principal Product Manager - AI, the full-time remote role will focus on building the AI-native operator experience for restaurants, emphasizing operational workflows, product recommendations, and integration reliability.

Key responsibilities

• Make outcomes the product for operators by synthesizing results and recommending actionable next steps
• Engage with restaurant owners and frontline teams to develop deep operational insights that inform product development
• Productize playbooks into personalized actions based on restaurant-specific data and operational context

Required qualifications

• 8+ years of product management experience or equivalent building experience with a proven track record of shipping products
• Strong operator empathy and customer obsession demonstrated through direct engagement with customers
• AI product instincts grounded in real operations, with an understanding of iterative processes
• Technical depth with the ability to reason about systems, data flows, and reliability
• Strong judgment and prioritization skills to balance speed, correctness, and long-term maintainability