Principal SaaS Operations Engineer

Job Summary

A company is looking for a Lead Principal SaaS Operations Engineer.

Key Responsibilities:

• Act as the technical lead for SaaS Operations initiatives, mentoring team members and leading incident response efforts
• Design, automate, and optimize cloud operations in Azure and AWS, focusing on scalability, reliability, and security
• Collaborate with DevOps and Cloud Engineering to implement CI/CD pipelines and maintain monitoring across distributed systems

Required Qualifications:

• 10+ years in SaaS Operations, Site Reliability Engineering, or DevOps in large-scale production environments
• Experience in FedRAMP, DoD IL, or regulated cloud environments
• Extensive Linux/UNIX administration experience with scripting in Python, Bash, or PowerShell
• Expertise in Azure and AWS cloud ecosystems, including networking and automation
• Proven ability to build and maintain CI/CD pipelines using tools like Jenkins or Azure DevOps